Last updated: October 26, 2025

1. General Information
This document defines the scope and limitations of liability related to the use of the Form.com.pl website, operated by AlfaMedial, located at Os. Bohaterów Września 79a/16, 31-621 Kraków, Poland (VAT ID: 6771425568, REGON: 120607210).
The website functions as a communication and payment system supporting online forms and transactions on behalf of cooperating entities.
2. Nature and Purpose of the Service
Form.com.pl is not an online store or direct service provider. It is a technical platform for form handling and payment mediation, allowing users to submit inquiries and make payments for services provided by third-party partners.
All information presented on the website is for informational purposes only and does not constitute a legally binding offer under the provisions of the Polish Civil Code.
3. Scope of AlfaMedial’s Responsibility
AlfaMedial is responsible solely for ensuring the proper operation of the intermediary system, including:
– correct transmission of form data,
– processing of online payments via the Paynow system,
– forwarding funds to the appropriate partner entity in accordance with the agreement.
AlfaMedial shall not be liable for:
– failures or errors caused by external payment providers,
– deficiencies in the performance of services by partner entities,
– damage arising from false or incomplete information provided by users,
– technical interruptions beyond AlfaMedial’s control,
– third-party actions that disrupt the proper functioning of the website.
4. Data and Security
AlfaMedial applies advanced technical and organizational measures to ensure the protection of personal and transactional data in compliance with GDPR and PSD2 regulations. However, the company cannot be held liable for:
– security breaches caused by external hacking or system attacks,
– user negligence, including the use of unsecured devices or networks,
– deliberate misuse of the website by third parties.
5. User Responsibility
Users are obliged to use the website lawfully and in accordance with its Terms of Service. Each user bears full responsibility for:
– the accuracy and truthfulness of data submitted via forms,
– payments made and selected services,
– any actions performed using their device or personal credentials.
6. External Links
The Form.com.pl website may contain links to external websites. AlfaMedial is not responsible for the content, privacy policies, or practices of third-party sites accessible through such links.
7. Content Disclaimer
While AlfaMedial strives to ensure the accuracy and reliability of website content, it cannot guarantee that all information is error-free, complete, or up to date. All materials published on the site are provided for general informational purposes only and do not constitute legal, financial, or technical advice.
8. Modifications
AlfaMedial reserves the right to update or modify this Disclaimer without prior notice. The current version is always available at:
form.com.pl/disclaimer.
9. Governing Law
This Disclaimer and any disputes arising from the use of the Form.com.pl website are governed by Polish law.
Any disputes shall be settled by the court competent for the registered office of AlfaMedial.