Date of publication: October 26, 2025
Last update: October 26, 2025

1. Introduction
AlfaMedial is committed to ensuring the accessibility of its website Form.com.pl in accordance with the provisions of the Act on Digital Accessibility of Websites and Mobile Applications (Journal of Laws 2019, item 848) and Directive (EU) 2016/2102 of the European Parliament and of the Council.
Although Form.com.pl is a private commercial website, it has been designed following the accessibility and usability standards defined by WCAG 2.1 Level AA.
2. Compliance Status
The website is largely compliant with the WCAG 2.1 Level AA guidelines.
AlfaMedial continuously works to ensure that its digital services are accessible to all users, regardless of device type, software, or level of disability.
Accessible features include:
– clear and high-contrast color scheme,
– scalable text without loss of readability,
– keyboard navigation support,
– alt text and descriptive labels for images and icons,
– responsive layout adapted to mobile devices,
– semantic HTML structure compatible with screen readers.
Known accessibility issues:
– some PDF files may not contain full text layers,
– external payment forms (e.g., Paynow) may have accessibility limitations beyond AlfaMedial’s control,
– embedded videos from third-party platforms may lack captions or audio descriptions.
The administrator is working to improve accessibility of these elements over time.
3. Preparation of the Declaration
This declaration has been prepared based on a self-assessment conducted by the technical team at AlfaMedial.
4. Keyboard Shortcuts
The website supports standard browser keyboard shortcuts.
Navigation elements, buttons, and forms are accessible via the Tab key and can be activated with Enter.
5. Reporting Accessibility Issues
If you encounter any accessibility barriers on Form.com.pl, please contact us: info@form.com.pl. Please include the following information in your message:
– the address (URL) of the page or element with the issue,
– a description of the problem,
– your contact details.
We will respond to your request within 7 business days. If providing full accessibility is not possible, we will suggest an alternative way to obtain the information.
6. Appeal Procedure
If our response to your request is unsatisfactory, you have the right to submit a complaint to:
Commissioner for Human Rights (Rzecznik Praw Obywatelskich) | Al. Solidarności 77 | 00-090 Warsaw, Poland | www.rpo.gov.pl/en.
7. Architectural Accessibility
AlfaMedial operates its office at Os. Bohaterów Września 79a/16, 31-621 Kraków, Poland.
The office is not open to the public; all communication is conducted remotely (via e-mail, phone, or online forms).
There are no physical accessibility barriers to the use of digital services provided by AlfaMedial.
8. Commitment to Digital Inclusion
AlfaMedial is committed to continuous improvement of accessibility. All new digital projects, system updates, and content implementations are created following the principles of universal design and inclusive access.